Friday, February 01, 2008

Dell to cut almost 900 jobs


By Erica Ogg, CNET News.comFriday, February 01 2008 10:42 AM

More changes are afoot at Dell. The Texas PC maker plans to shut down a Canadian call center and lay off almost 900 workers.

The Edmonton, Alberta, center in Canada will close during the second quarter to consolidate customer service operations. Most of the nearly 900 employees will receive pink slips, while some will be reassigned elsewhere in the company. In addition, Dell has decided not to open a second Canadian customer service center planned for Ottawa. In all, the company has 25 call centers worldwide.

The cuts "are part of the series of changes being made across the company globally to enhance the efficiency of our business", said Dell spokesman David Frink.

It's part of a plan Dell announced in May in which the company would reduce its workforce by nearly 10 percent, or about 8,800 jobs.

The world's second-largest PC maker said just a day earlier it would close all 140 of its U.S.
stores in favor of focusing on its new strategy of selling its products through retail outlets like Best Buy, Wal-Mart, and Staples.

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